Unconverted

Once you have a conversion, that doesn’t mean game over. Your first exchange with a prospective student is only just the beginning. Nurturing leads through the enrollment funnel is a complex process. Christina Fleming, ‘4 Quick Stops on the Road to Increase Student Enrolment‘ Colleagues in university sales and marketing, we need to talk about the language that we use when we talk about student recruitment. I work alongside you, and I’m writing this respectfully and appreciatively: you are trained and…

Continue Reading

Who we are to each other

We are not in a place the way a tree or a rock is in a location. David Kolb, Sprawling Places 1 I’m at Heathrow, standing in the line of non-EU nationals with my EU passport in my pocket because my daughter is only Australian, although I’m a dual national. I’ve filled out the arrival form with my usual sense of awkwardness about what I do, and as usual I’ve said it’s “academic”. Academic, as in moot. Academic, as in “the…

Continue Reading

Shared values

It happened because our corporate policies were put ahead of our shared values. Oscar Munoz, United Airlines CEO It happened: a passenger hauled by his arms from a plane to enable airline staff to get from airport to airport. His reaction to being grabbed out of his seat seemed to take everyone by surprise, and from the moment he refused to go along with things, every mistake was made. He was physically harmed, mentally harmed, and then further abused by media and social media investigations…

Continue Reading

Tenet

The Latin word is from PIE root *ten- “to stretch” (source also of Sanskrit tantram “loom,” tanoti “stretches, lasts;” Persian tar “string;” Lithuanian tankus“compact,” i.e. “tightened;” Greek teinein “to stretch,” tasis “a stretching, tension,” tenos “sinew,” tetanos “stiff, rigid,” tonos “string,” hence “sound, pitch;” Latin tendere “to stretch,” tenuis “thin, rare, fine;” Old Church Slavonic tento “cord;” Old English þynne “thin”). Connecting notion between “stretch” and “hold” is “cause to maintain.” 1 What are the things that we hold to be true? What are the tenets of our time that arouse conviction, that we stretch towards, that we grab hold of and hold dear? Sometimes we hardly know what we…

Continue Reading

For now, our own

In open online spaces, opening doors is not enough. Maha Bali, ‘Reproducing marginality,’ September 2016 We so easily forget our bodies. Mary Freer, ‘This body goes to work,’ August 2016 Over the last week I’ve been skirting a significant conversation begun by Maha Bali (“I don’t own my domain, I rent it“) and continued by Audrey Watters (“A domain of ones own in a post-ownership society“). Never far away is Andrew Rikard’s Edsurge post “Do I own my domain if you…

Continue Reading

Chorus of voices

The chorus not only results in a more complete understanding, but properly conceived and executed encourages more participation as well. Mike Caulfield, Choral Explanations, May 2016 This flashmob can catch you a little off guard. The song is sung with such heart. Amazing Flashmob (Library Singing) Back in May I read Mike Caulfield’s long post about the social architecture of participatory thinking. I can’t do justice to it in a snapshot, so just make a pot of tea and go read it. It’s really…

Continue Reading

Networked professionals

Ambiguity is always at the centre of an interesting experience because this causes us to question, to wonder why a thing holds our attention. – Bill Henson, Oneiroi How will the professional identity or professionalism of academics be supported, rather than eroded as the University is proletarianised? Richard Hall,  ‘On the HE White Paper‘ I can’t pin down when I started to say “professional” so much. Maybe I’m gesturing towards something that might help students think outside of the frame we place around…

Continue Reading

Making kin

A purpose built hospital can be an act of kindness. The politician spoke about a hospital she visited in Oslo that was built with the intention of making everyone there feel good to be a part of it. Lea McInerney, ‘Join the Gathering of Kindness in Creating a Better Healthcare System‘ A couple of months ago I was included in a two day event designed to create a better vision for Australian healthcare, that is safer for patients and offers a more…

Continue Reading

Heresy and kindness

There’s too much to do in too little time with too little money to be world-class in everything we do. What we can and should do is recognise the limits of what’s possible and encourage people to do their best – and I don’t just mean that managers need to do better. We all need a little more humanity. The Plashing Vole, Good enough Here’s a tale. When I first started thinking about how to write in public about the…

Continue Reading

Unleashed

As international mobility increases, competition for the best academic and professional staff will also intensify. This is why we’re unleashing our staff’s performance, reducing complexity and optimising professional achievements. This week the university that employs me released its new Strategic Plan with accompanying changes to our brand identity, vocabulary and collateral. Tucked into this bundle is a video that I can’t stop watching. There are images and sounds I genuinely don’t understand, and a faintly audible sigh about halfway through. (What…

Continue Reading