Knockout personality

What a lot of brands are learning is that it’s not always necessary for an app to do something useful all the time. In fact, utilitarian apps are kind of boring. That’s not what consumers want from a brand they engage with. (“Adding brand personality to a mobile app is important“) It’s the eerily quiet week of the year for Australian universities. Across our campuses the Christmas decorations are being boxed up. It’s easier to park, and harder to find…

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The robot and the muse

It’s that time of year. Predictions and lists everywhere, like the snow currently falling over Google, WordPress, bitly … (memo to northern hemisphere: look down very carefully and like Gulliver you will see the tiny little people from the other half of the world running around doing their Christmas shopping in shorts). It happens like this every year, but higher education has a particularly worried tone at the moment, which is no wonder considering the lack of restraint in the…

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Going underground

It’s Deleuze week here among the deckchairs, a problem I’m keen to sheet home to Michael Feldstein. I’m not normally a Deleuze reader—even in the brief moments of my life when I’m not thinking about what’s wrong with the OpenClass marketing strategy (see below)*—but the coincidences are piling up, including that a colleague has just pointed me to the 1990 conversation between Deleuze and Antonio Negri, on “Control and Becoming“. And in a genuinely rhizomatic sort of way, I’ve been…

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Countable things

Across so many realms of their operations, universities really like countable things.  We like metrics and tables and charts and the sparkling virtuosity of key performance indicators marching across a spreadsheet. We like performance to be scored, we like impact factors and citation indices, and we really love rank. We even tabulate the emotional intangibles of workplace culture like “satisfaction”. Among other things, this leads to the slightly odd moment when university staff are surveyed to find out how they…

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Open is as open does

Openness: everyone’s at it.  All of a sudden higher education is a hive of managed promiscuity, and it’s only a matter of time before we’re all throwing our keys into the fruitbowl. First Pearson announce (and, at last, demonstrate) their new “free, open, easy, amazing” OpenClass. Now Blackboard have announced a more open approach to content developed by academics and hosted on Blackboard sites.  As Audrey Watters points out quietly, the game-changing technology here is … a ‘share’ button.  What…

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Embrace the brand

Anyone searching for a word to wind up academics could give this one a try: brand.  “Brand” is the new “customer” for awfulness of metaphor when it comes to explaining the profile and values of a higher education institution. It’s the term—and the attitude to public communication—that has already white-anted our confidence in politics, so why universities are presently gulping the Kool Aid when it comes to brand profiling is beyond me. OK, don’t write in: I know that universities…

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Way more than luck

In the company of everyone, I’ve been listening to Steve Jobs’ commencement speech to the Stanford graduating class of 2005.  Against the background of our humming anxiety about whether students are going to stop paying for their education and hang out auditing our open content for free, his story of learning calligraphy as a freelancing, freeloading, highly engaged college drop-out is full of institutional terror and promise. What if everyone does this? Given today’s understandable emphasis on his thoughts on…

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Standards

I’m struck by the coincidence of Jonathan Rees and Ferdinand von Prondzynski both writing, in different ways, about the significance to academics of being able to set their own compass. Not only do we hope to be able to research and teach in areas that are the best fit with our skills and principles, but we also prefer to work for institutions that are able to determine the best mix of features that suits their operating context. Whether you call this…

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One of these things is not like the other

Ploughing through the Pew Research report on whether university presidents think the same as members of the general public when it comes to the value of online learning, I’m thrilled to discover that the opposite of online isn’t bricks and mortar any more. Such a relief, as this image is wearing out from its current overuse in Australian media commentary as a symbol of both capital investment in the physical fabric of universities, and cultural investment in traditional teaching practices,…

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Shy?

Here’s one for the “learn something new every day” box. Last week Middle Seaman, via More or Less Bunk, alerted me to the idea that “the shy cannot learn.” It’s an intriguing diagnosis, not to mention very bad news for shy people everywhere, and I went off in search of its origins. Like any aphorism in translation, the exact deficit represented by shyness is really a matter of the intent of the original, and I’m not here to argue about…

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