Heresy and kindness
There’s too much to do in too little time with too little money to be world-class in everything we do. What we can and should do is recognise the limits of what’s possible and encourage people to do their best – and I don’t just mean that managers need to do better. We all need a little more humanity. The Plashing Vole, Good enough Here’s a tale. When I first started thinking about how to write in public about the…
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