The heart of it

The heart, in contrast, is a universal symbol that resonates across languages, cultures, and time zones. The heart is more expressive, enabling you to convey a range of emotions and easily connect with people. And in our tests, we found that people loved it. Akarshan Kumar, on #TwitterHeart Here’s the thing. There is no single Twitter experience, no coherent “you” that can be better enabled by corporate tinkering within its miniaturist frame, because Twitter is just people. Millions of us use…

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Following orders

The police response to the UC Davis protests is rapidly becoming an issue on which it’s only acceptable to take one side. I’ve watched the pepper spray video over and over.  The first time you see it, you do find yourself holding your breath, hand over your mouth.  Many people have talked about watching it in tears, and I was one.  I’ve read the commentary, I’ve followed the outrage on Twitter, I’ve shown the video to my daughters who, for…

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Anxiety of influence

The discovery that Music for Deckchairs has been described as a top ten “Australian social media influencer” is surprising, to say the least. I know who has influenced me over a long time in the Australian online public sphere, and it’s not me.  I’ve been blogging below the radar for less than a year, and have been on Twitter for precisely five minutes. In fact, I’m only on Twitter at all thanks to the colleagues who have travelled with me…

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Birds in our sleeves

Underline everything, I’m a professional in my beloved white shirt (The National, ‘Squalor Victoria’) One of the troublespots of shared governance in higher education institutions is the tone to strike in corporate communication with students. Is there a business unit that can stalk them on Facebook without seeming creepy? Who should follow their tweets? What happens to the brand if they’re dissing us to their friends? We don’t even know how to communicate with them officially, given that we’re institutionally…

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